Marketplace Investigations Analyst Tallinn, Eesti

Posted: 26.08.2020

Peaceful Tech OÜ


Deadline: 24.09.2020 25 days


Short description

Paxful is the people-powered marketplace for money transfers with anyone, anywhere, at any time. Imagine a world where everyone has equal access to finance, no matter who they are, or where they’re from. We're building it. Our mission is to empower the forgotten four billion unbanked, so they have control of their money in a way they've never had before. Working across three offices in different time zones, the Paxful team serves our amazing community of 3 million strong. We build for people, not profits, and consider ourselves to be everyday heroes who don’t wear capes or masks. That’s why we launched Built with Bitcoin, a charitable initiative that aims to build 100 schools, water facilities, and entrepreneurial incubators in emerging markets all over the world. We want to show that bitcoin can have a positive impact and make real changes in the lives of people everywhere. Sounds exciting, right?

Responsibilities and tasks

- Dive deep into customer transactions using investigation tools and methods to reduce fraud - Identify system issues and provide solutions to prevent fraudulent activity - Perform deep investigations on fraud trends and bad actors escalated by the support team - Analyze scam-prone cases and develop control measures for customer support - Create communication guidelines and workflows for interacting with users who are violating our Terms of Service - Escalate highly sensitive cases to Security and Compliance Team and collaborate with them as required


- At least 1 year of experience working cases in the fraud or abuse space - Strong technical skills including basic understanding of SQL - Excellent verbal and written communication skills in English - Investigative mindset, critical thinking and project management skills

We offer

- Covered meals daily, premium snacks and fresh fruits - Sport compensation: gym or any other sport activity and massage sessions - Online medical consultations with top-notch doctors - Fitness nutrition and supplements - Courses, trainings, conferences, in-house and online library - A lot of team-activities and parties that help us balancing - One-time bonus to support newborn - Flexible working hours

Associated key skills

Aml procedures
Fraud investigation
Communication skills
Project management
Technical skills

Computer skills and other



Merily Keskull

Narva maantee 7b, Tallinn, Estonia

Deadline: 24.09.2020 Apply

Peaceful Tech OÜ


Medium (51-250 empl)

Occupation field: Finance / Accounting / Economics

Type: Permanent job

Work time: Full-time Flexible

Language required: English C1

Position level required: Entry, Middle

Required experience in years: 1